What time is check-in and check-out?

Check-in is at 4pm, and checkout is at 11am.

Does the hotel have Wi-Fi access?

Guests of the hotel receive complimentary Wi-Fi access.

Is there a fitness center and spa?

We have a 24-hour on-site fitness center equipped with treadmills, stationary bikes, a Peloton™ and a variety of free weights. Services at our on-site spa, The Spa at Grand Bohemian, are by appointment only.

What are the parking options?

We offer valet parking.

What is the pet policy?

We allow pets up to 60 lbs, with a maximum of two dogs per room. Pet fees apply.

What restaurants, lounges and/or bars are nearby?

Our restaurant Between the Trees offers breakfast, lunch, dinner and evening cocktails. Lunch, dinner and evening cocktails are available at Spirit & Bower. There are a variety of restaurants, cafes and bars within a three-mile radius of the hotel. Our on-site concierge and front desk team are happy to assist you with recommendations, make reservations and provide directions.

Is outdoor seating offered at the on-site restaurant, bars and lounges?

Yes, Between The Trees and Spirit & Bower offer outdoor seating.

Is room service available?

Yes, 6am – 11pm. Menu items from Between the Trees are available for room service. Visit our dining page for the latest menu. Snack menu available through front desk after these hours.

Does the hotel offer car charging stations?

Yes, we have two—a Tesla Supercharger and an EV fast charging station.

Does the hotel have a shuttle service?

Yes, our Kessler Shuttle runs daily from 10am until 10pm, within a 1-mile radius of downtown Greenville.

Where are the designated smoking areas?

Our hotel is designated non-smoking. We ask that all guests wishing to smoke do so a minimum of six feet away from any guest entrance. Please see our front desk team for specific locations.

Does the hotel offer bicycle rentals?

The hotel offers bicycle rentals on a first-come, first-served basis. Additional rentals can be made through our partner, Reedy Rides. Please see our front desk team or concierge for assistance.