FOR ALL EMERGENCIES,
PLEASE DIAL 9-1-1

POLICE DEPARTMENT
704.336.7600
601 E Trade St, Charlotte, NC

FIRE STATION
704.336.4174
500 Dalton Avenue, Charlotte, NC

MEMORIAL HEALTH UNIVERSITY MEDICAL CENTER
704.384.4000
200 Hawthorne Ln., Charlotte, NC

IN ROOM DELIVERY

Available for breakfast, lunch and dinner.

HOW TO PAY WITH BITPAY?

Please mention to the front desk upon check out that you wish to pay via Bitpay. Learn more.

GUEST SERVICES

Visit our Front Desk or dial “0” on your telephone to arrange:

• dinner reservations
• personal transportation services
• ordering special amenities
• flower deliveries
• mail/package services
• maps & information on local retailers & nearby attractions
• local area information and local sporting events schedules
• outdoor sports such as biking, golf, canoeing

HIGH SPEED INTERNET ACCESS

Wi-Fi access is complimentary for Marriott Bonvoy members. For instructions and additional information about high speed internet service, please refer to the in-room instructions or call the front desk for assistance.

IN-ROOM SAFE & SECURITY

Located in the top dresser drawer in your guestroom. For your security, use the safe for all valuables, lock all windows and doors, use the viewport to identify all visitors, keep your keycard with you at all times and identify employees by their name tags.

TELEPHONE SERVICES

For voicemail retrieval, simply press the ‘Message’ button on your telephone. Local calls are complimentary, long distance calls are $1 per minute with a $7.40 connection fee. International calls can be made with operator assistance. Please contact Guest Services if you need additional information.

FITNESS CENTER

Reinvigorate in our Fitness Center (located on the 16th floor) 24-hours a day. Facilities include a Peloton® Bike, treadmills, cardio machines, free weights and stretching mats. Call Guest Services for further details. Note: your guest room keycard is required for access.

BMW PARTNERSHIP

Take a luxury ride in a 2020 BMW X7. In partnership with BMW North America, take advantage of complimentary drop-off service within the Uptown area 7 days a week, no reservations needed. Contact Guest Services for more information.

EXPRESS CHECKOUT

For your convenience, use our Express Check-Out option. Upon departure, drop your key card in the key box located in the lobby. Mobile Check-Out is also available through the Marriott Bonvoy Application. Check-out time is 11:00 am.

HOUSEKEEPING AND GUEST REQUEST ITEMS

Our Housekeeping Grand Performers are available to service your guestroom or suite between 8:00 am-6:00 pm. Please contact Guest Services should you require housekeeping services at a specific time during your stay or need any of the following items:

• mouthwash, comb, disposable razor
• vanity kit, sewing kit
• toothpaste / toothbrush
• feminine products
• additional bed / bath linens
• rubber bath mats
• rollaway bed (based on availability)

LAUNDRY & DRY CLEANING

For collection of dry cleaning or laundry, please dial “0” on your telephone keypad. We offer same-day service Monday through Saturday. Pickup is at 8:30 am for return by 7:00 pm the same day. There is no pickup on Sunday or national holidays.

LOST & FOUND

Contact Guest Services.