FOR ALL EMERGENCIES,
PLEASE DIAL 9-1-1
601 E Trade St, Charlotte, NC
500 Dalton Avenue, Charlotte, NC
MEMORIAL HEALTH UNIVERSITY MEDICAL CENTER
200 Hawthorne Ln., Charlotte, NC
IN ROOM DELIVERY
Available for breakfast, lunch and dinner.
HOW TO PAY WITH BITPAY?
Please mention to the front desk upon check out that you wish to pay via Bitpay. Learn more.
Visit our Front Desk or dial “0” on your telephone to arrange:
- dinner reservations
- personal transportation services
- ordering special amenities
- flower deliveries
- mail/package services
- maps & information on local retailers & nearby attractions
- local area information and local sporting events schedules
- outdoor sports such as biking, golf, canoeing
HIGH SPEED INTERNET ACCESS
Wi-Fi access is complimentary for Marriott Bonvoy members. For instructions and additional information about high speed internet service, please refer to the in-room instructions or call the front desk for assistance.
IN-ROOM SAFE & SECURITY
Located in the top dresser drawer in your guestroom. For your security, use the safe for all valuables, lock all windows and doors, use the viewport to identify all visitors, keep your keycard with you at all times and identify employees by their name tags.
For voicemail retrieval, simply press the ‘Message’ button on your telephone. Local calls are complimentary, long distance calls are $1 per minute with a $7.40 connection fee. International calls can be made with operator assistance. Please contact Guest Services if you need additional information.
Reinvigorate in our Fitness Center (located on the 16th floor) 24-hours a day. Facilities include a Peloton® Bike, treadmills, cardio machines, free weights and stretching mats. Call Guest Services for further details. Note: your guest room keycard is required for access.
Take a luxury ride in a 2020 BMW X7. In partnership with BMW North America, take advantage of complimentary drop-off service within the Uptown area 7 days a week, no reservations needed. Contact Guest Services for more information.
For your convenience, use our Express Check-Out option. Upon departure, drop your key card in the key box located in the lobby. Mobile Check-Out is also available through the Marriott Bonvoy Application. Check-out time is 11:00 am.
HOUSEKEEPING AND GUEST REQUEST ITEMS
Our Housekeeping Grand Performers are available to service your guestroom or suite between 8:00 am-6:00 pm. Please contact Guest Services should you require housekeeping services at a specific time during your stay or need any of the following items:
- mouthwash, comb, disposable razor
- vanity kit, sewing kit
- toothpaste / toothbrush
- feminine products
- additional bed / bath linens
- rubber bath mats
- rollaway bed (based on availability)
LAUNDRY & DRY CLEANING
For collection of dry cleaning or laundry, please dial “0” on your telephone keypad. We offer same-day service Monday through Saturday. Pickup is at 8:30 am for return by 7:00 pm the same day. There is no pickup on Sunday or national holidays.
LOST & FOUND
Contact Guest Services.