Hotel Services

FOR ALL EMERGENCIES,
PLEASE DIAL 9-1-1

POLICE DEPARTMENT
912.651.6990
102 E. Lathrop Ave., Savannah, GA 31415

FIRE STATION
912.651.6756
121 E. Oglethorpe Ave., Savannah, GA 31401

ST. JOSEPH’S CANDLER HOSPITAL
912.819.4100
11705 Mercy Blvd., Savannah, GA 31419

CONCIERGE SERVICES

Our Grand Performers offer personalized concierge services. Visit the Front Desk or press ‘Guest Express’ on your guestroom telephone to arrange:

  • dinner reservations
  • personal transportation services
  • ordering special amenities
  • flower deliveries
  • mail/package services
  • trolley tours of the city
  • maps & information on local retailers & nearby shopping malls
  • local area attractions, festivals and event information
  • outdoor recreation such as biking, golf, beach visits and local sightseeing

HIGH SPEED INTERNET ACCESS

Wi-Fi access is complimentary. For instructions and additional information about high speed internet service, please press the ‘Guestroom Express’ button on your guestroom phone for assistance.

IN-ROOM SAFE & SECURITY

Located in the guestroom closet. For your security, use the safe for all valuables, lock all windows and doors, use the viewport to ID all visitors, keep your keycard with you at all times and identify employees by their name tags.

TELEPHONE SERVICES

For voicemail retrieval, simply press the ‘Message’ button on your telephone. Local calls are complimentary, long distance calls are $1 per minute with a $7.40 connection fee. International calls can be made with operator assistance. Please contact Guest Services if you need additional information.

FITNESS CENTER

Reinvigorate in our Fitness Center (located on the third floor) 24-hours a day. Facilities include treadmills, cross-trainer, life cycle, free weights and multi weight station. Call Guest Services for details. Note: your guestroom keycard is required for access.

EXPRESS CHECKOUT

For your convenience, use our Express Check-Out option. Upon departure, leave your keycard with a Front Desk Grand Performer or call Guest Services and we will complete your check-out over the phone. Check-out time is 11:00 am.

HOUSEKEEPING AND GUEST REQUEST ITEMS

Our Housekeeping Grand Performers are available to service your guestroom or suite between 8:30 am-4:30 pm. Please contact Guest Services should you require housekeeping services at a specific time during your stay or need any of the following items:

  • vanity kit—mouthwash, comb, disposable razor, shoe mitt, shower cap and sewing kit
  • toothpaste / toothbrush
  • cotton swabs / cotton balls
  • feminine products
  • hangers
  • nail file
  • additional bed / bath linens
  • rubber bath mats
  • rollaway bed (based on availability)
  • electrical converters / adapters

LAUNDRY & DRY CLEANING

For collection of dry cleaning or laundry, please press the ‘Guest Express’ button on your telephone keypad. We offer same-day service Monday through Friday. Please deliver your dry cleaning to the Front Desk for pickup by 8:30 am for return by 6:00 pm. There is no pickup on weekends or national holidays.

LOST & FOUND

Contact Guest Services.