FOR ALL EMERGENCIES,
PLEASE DIAL 9-1-1
151 King Street, St. Augustine, FL 32084
101 Malaga Street, St. Augustine, FL 32084
400 Health Park Boulevard, St. Augustine, FL 32086
Room Service is available from 7 AM – 9 PM.
HOW TO PAY WITH BITPAY?
Please mention to the front desk upon check out that you wish to pay via Bitpay. Learn more.
Visit our Concierge in the hotel lobby or dial ‘0’ on your telephone to arrange:
- dinner reservations
- personal transportation services
- ordering special amenities
- flower deliveries
- mail/package services
- maps & information on local retailers & nearby shopping malls
- local area attraction information and event information
- local sporting events schedules
- outdoor recreation such as biking, golf, canoeing and local sightseeing
HIGH SPEED INTERNET ACCESS
Wi-Fi is included in the Resort Fee. For instructions and additional information about high speed internet service, please dial ‘0’ for assistance.
IN-ROOM SAFE & SECURITY
Located in the guestroom nightstand or closet. For your security, use the safe for all valuables, lock all windows and doors, use the viewport to ID all visitors, keep your keycard with you at all times and identify employees by their name tags.
For voicemail retrieval, simply press the ‘Voicemail’ button on your telephone. Local calls and long distance calls are included in the Resort Fee. International calls can be made with operator
assistance. Please contact Guest Services if you need additional information.
SWIMMING POOL AND HOT TUB
Our outdoor pool and hot tub are conveniently located on the second floor. Open from sunrise to sunset. Please observe posted rules.
The Business Center is located on the lobby level and offers an array of support. For additional assistance contact Guest Services by dialing ‘0’. Note; your guestroom keycard is required for access.
Reinvigorate in our Fitness Center (located on the second floor) 24-hours a day. Facilities include treadmills, cross-trainer, life cycle, free weights and multi-weight station. Call Guest Services for details. Note; your guestroom keycard is required for access.
For your convenience, use our Express Check-Out option. Upon departure, leave your keycard with a Front Desk Grand Performer or call Guest Services and we will complete your check-out over the phone. Check-out time is 11:00 am.
HOUSEKEEPING AND GUEST REQUEST ITEMS
Our Housekeeping Grand Performers are available to service your guestroom or suite between 9:00 am-6:00 pm. Please contact Guest Services should you require service at a specific time during your stay or need any of the following items:
- mouthwash, comb, disposable razor, shoe mitt, shower cap
- vanity kit—sewing kit, cotton swabs, cotton balls
- toothpaste / toothbrush
- feminine products
- bathrobes / slippers
- additional bed / bath linens
- rubber bath mats
- rollaway bed (based on availability)
LAUNDRY & DRY CLEANING
For collection of dry cleaning or laundry, please dial ‘0’ on your telephone keypad. We offer same-day service Monday through Friday. Pickup is at 8:30 am for return by 6:00 pm the same day. There is no pickup on Saturday, Sunday or national holidays.
LOST & FOUND
Contact Guest Services.