FOR ALL EMERGENCIES,
PLEASE DIAL 9-1-1
151 King Street, St. Augustine, FL 32084
101 Malaga Street, St. Augustine, FL 32084
400 Health Park Boulevard, St. Augustine, FL 32086
Room Service is available from 6:30 am–11:00 pm.
Visit our Concierge in the hotel lobby or dial ‘0’ on your telephone to arrange:
Wi-Fi is included in the Resort Fee. For instructions and additional information about high speed internet service, please dial ‘0’ for assistance.
Located in the guestroom nightstand or closet. For your security, use the safe for all valuables, lock all windows and doors, use the viewport to ID all visitors, keep your keycard with you at all times and identify employees by their name tags.
For voicemail retrieval, simply press the ‘Voicemail’ button on your telephone. Local calls and long distance calls are included in the Resort Fee. International calls can be made with operator
assistance. Please contact Guest Services if you need additional information.
Our outdoor pool and hot tub are conveniently located on the second floor. Open from sunrise to sunset. Please observe posted rules.
The Business Center is located on the lobby level and offers an array of support. For additional assistance contact Guest Services by dialing ‘0’. Note; your guestroom keycard is required for access.
Reinvigorate in our Fitness Center (located on the second floor) 24-hours a day. Facilities include treadmills, cross-trainer, life cycle, free weights and multi-weight station. Call Guest Services for details. Note; your guestroom keycard is required for access.
For your convenience, use our Express Check-Out option. Upon departure, leave your keycard with a Front Desk Grand Performer or call Guest Services and we will complete your check-out over the phone. Check-out time is 11:00 am.
Our Housekeeping Grand Performers are available to service your guestroom or suite between 9:00 am-6:00 pm. Please contact Guest Services should you require service at a specific time during your stay or need any of the following items:
For collection of dry cleaning or laundry, please dial ‘0’ on your telephone keypad. We offer same-day service Monday through Friday. Pickup is at 8:30 am for return by 6:00 pm the same day. There is no pickup on Saturday, Sunday or national holidays.
Contact Guest Services.