Hotel Services

FOR ALL EMERGENCIES
PLEASE DIAL 9-1-1

POLICE DEPARTMENT
912.651.6990
102 E. Lathrop Avenue, Savannah, GA 31401

FIRE STATION
912.651.6756
121 E. Oglethorpe Avenue, Savannah, GA 31401

MEMORIAL HEALTH UNIVERSITY MEDICAL CENTER
912.350.8000
4700 Waters Avenue, Savannah, GA 31404

BATH BUTLER

Unwind with champagne for two, Bubble Bath, plush robes and slippers laid out. Please see front desk or call 912.238.5158 for pricing and details.

BUSINESS CENTER

The full-service Business Center is located on the lower level and offers an array of support services: photocopying, printing, high speed internet access, notary public, overnight delivery/pickup and post/parcel service. Please contact Guest Services for scanning and faxing services.

CONCIERGE SERVICES

Our concierge or front desk Grand Performers offer personalized concierge services. Visit the front desk or concierge desk, press ‘Guest Services’ on your telephone, or dial extension 5004 to have the concierge arrange:

  • Dinner reservations
  • Personal transportation services
  • Limousine services
  • Ordering special amenities
  • Flower deliveries
  • Mail/package services
  • Maps & information on local retailers and nearby shopping malls
  • Local area attraction and event information
  • Local sporting events schedules
  • Outdoor recreation such as biking, golf, the beach and local
  • Personal recommendations for unique Savannah things to do

DESTINATION FEE

Make the most of your visit with our exclusive selection of amenities and services, included with your reservation destination fee.

  • Docent Tour*
  • Wi-Fi Access
  • Daily Welcome Reception in lobby, 5pm – 6pm
  • Daily coffee in lobby, 7am – 9am
  • Daily cookies in lobby, 4pm – 5pm (based on availability)
  • 2 bottles of water, available from the front desk
  • 2-hour bicycle rental for 2 (based on availability, reservations required)
  • Use of Forsyth Park fitness and leisure equipment (based on availability)
  • Complimentary shuttle service to Bohemian Hotel Savannah Riverfront and JW Marriott Savannah Plant Riverside District
  • Access to press reader app while using hotel Wi-Fi

*This a tour of the 400 unique pieces of art work, of the hat collection and the history of 700 Drayton, both from an architectural as well as residential and commercial standpoint. Available Tuesday through Saturday at 11am. Visit the front desk to book.

EXPRESS CHECKOUT

For your convenience, use our Express Check-Out option. Upon departure, leave your keycard with a Front Desk Grand Performer or call Guest Services and we will complete your check-out over the phone. Check-out time is 11:00 am.

FITNESS CENTER

Reinvigorate in our Fitness Center (located on the lower level) 24 hours a day. Facilities include treadmills, cross-trainer, life cycle, free weights and multi-weight station. Call Guest Services for further details. Note; your guestroom keycard is required for access.

HIGH SPEED INTERNET ACCESS

Wi-Fi access is complimentary. For instructions and additional information about high speed internet service, please call 877.338.5368 for assistance.

HOUSEKEEPING AND GUEST REQUEST ITEMS

Our Housekeeping Grand Performers are available to service your guestroom or suite between 8:00 am-6:00 pm. Please contact Guest Service should you require housekeeping services at a specific time during your stay or need any of the following items:

  • Mouthwash, comb, disposable razor, shoe mitt, shower cap
  • Vanity kit
  • Toothpaste / toothbrush
  • Feminine products
  • Additional bed / bath linens
  • Rubber bath mats
  • Rollaway bed (based on availability)
  • Crib

IN-ROOM AMENITIES

All guestrooms include basic amenities to make your stay more comfortable. If you require additional items, please contact the front desk.

  • Air conditioning with individual climate control
  • JBL Bluetooth stereo and clock
  • Starbucks in room coffee and tea selection in rooms
  • Down feather pillows
  • Iron and ironing board
  • Mini fridge
  • Phone

IN-ROOM SAFE & SECURITY

Located in the guestroom nightstand or closet. For your security, use the safe for all valuables, lock all windows and doors, use the viewport to ID all visitors, keep your keycard with you at all times and identify employees by their name tags. Safe deposit boxes are available by contacting the front desk.

LAUNDRY & DRY CLEANING

For collection of dry cleaning or laundry, please press the ‘Guest Services’ button on your telephone keypad or simply drop off your items at the desk. We offer same-day service Monday through Friday. Pickup is at 8:00 am for return by 7:00 pm. There is no pickup on weekends or national holidays. Dry cleaning or laundry received after 8:00 am will be returned the following day.

LOST & FOUND

Contact Guest Services.

INSPIRED REWARDS

We look forward to welcoming our loyal guests back again and again. At the conclusion of your stay, you’ll be eligible to enroll in our Inspired Rewards Program to receive points for each stay and exclusive discounts on future stays.

ROOM SERVICE & BREAKFAST

Room Service is available from 7 AM – 11 PM. The on-site restaurants also offer continental breakfast in Savannah and full American breakfast service. Please see front desk for pricing and details. Snack menu available through front desk after these hours.

SWIMMING POOL

Visit our relaxation pool located through the Marble Garden courtyard off the lobby. The pool is open 8:00 am–10:00 pm. Please observe posted rules.

TELEPHONE SERVICES

For voicemail retrieval, simply press the ‘Message’ button on your telephone. Local calls are complimentary, long distance calls are $1 per minute with a $7.40 connection fee. International calls can be made with operator assistance. Please contact Guest Services if you need additional information.