Hotel Services

FOR ALL EMERGENCIES,
PLEASE DIAL 9-1-1

POLICE DEPARTMENT
407.348.1100
2601 East Irlo Bronson Memorial Highway, Kissimmee, FL 34744

FIRE STATION
407.566.2027
595 Celebration Place, Celebration, FL 34747

ADVENT HEALTH CELEBRATION
407-303-4000
400 Celebration Pl, Celebration, FL 34747

ROOM SERVICE

Sunday – Tuesday:
6:30 am – 9:00 pm

Wednesday – Saturday:
6:30 am – 10:00 pm

CONCIERGE SERVICES

We offer personalized concierge services. Visit the Front Desk or press ’Guest Services’ on your telephone to arrange:

  • dinner reservations
  • personal transportation services
  • ordering special amenities
  • flower deliveries
  • mail/package services
  • maps and information on local retailers and nearby shopping malls
  • local area attraction and event information
  • local sporting events schedules
  • outdoor recreation such as biking, golf, canoeing and local sightseeing

HIGH SPEED INTERNET ACCESS

Wi-Fi access is complimentary. Printing, scanning or other services may incur a fee. Please select the network ‘Celebration’ and follow the instructions.

IN-ROOM SAFE & SECURITY

All rooms come with an in-room safe, please contact Guest Services for instructions. For your security, use the safe for all valuables, lock all windows and doors, use the viewport to ID all visitors, keep your keycard with you at all times and identify employees by their name tags.

TELEPHONE SERVICES

For voicemail retrieval, simply press the ‘Voicemail’ button on your telephone. Local calls are complimentary, long distance calls are $1 per minute with a $7.40 connection fee. International calls can be made with operator assistance. Please contact Guest Services if you need additional information.

TRANSPORTATION SERVICES

Transportation is available to/from AdventHealth Celebration Hospital and Nicholson Center, based on availability. Please check with our Front Desk team for pick up and drop off information. Our Town Car is not available for groups of 5 or more at this time.

FITNESS CENTER

Reinvigorate in our Fitness Center (located on the first floor) 24-hours a day. Facilities include treadmills, cross-trainer, life cycle and dumbbells. Call Guest Services for details. Note; your guestroom keycard is required for access.

EXPRESS CHECKOUT

For your convenience, use our Express Check-Out option. Upon departure, leave your keycard with a Front Desk Grand Performer or call Guest Services and we will complete your check-out over the phone. Check-out time is 11:00 am.

HOUSEKEEPING AND GUEST REQUEST ITEMS

Our Housekeeping Grand Performers are available to service your guestroom or suite between 8:30 am-4:30 pm with limited service upon request until 11:00 pm. Please contact Guest Services should you require service at a specific time during your stay or need any of the following items:

  • vanity kit—comb, disposable razor, shower cap and sewing kit
  • toothpaste / toothbrush
  • cotton swabs / cotton balls
  • feminine products
  • hangers
  • bathrobes / slippers
  • additional bed / bath linens
  • rollaway bed
  • refrigerator

LAUNDRY & DRY CLEANING

For collection of dry cleaning or laundry, please press ‘Guest Services’ on your telephone keypad. We offer same-day service Monday through Friday. Pickup is at 8:00 am for return by 7:00 pm. There is no pickup on Saturdays, Sundays or national holidays.

LOST & FOUND

Contact Guest Services.